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At Floaterz, we want you to be thrilled with your purchase. If for any reason you are not satisfied, please review our return and refund policy below.
1. Terms of Return:
You can return items within 30 days from the date of delivery.
2. State of Return:
To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging. Items that are worn, damaged, or not in their original packaging will not be accepted.
3. Reason for Return:
You may return items if:
4. Process for Return:
To initiate a return, please contact our customer service team at saltydaysshop@outlook.com with your order number and a brief explanation of the issue. Our team will provide you with a return authorization and instructions on how to return the item.
5. Process of Refund:
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method. Please allow up to 10 business days for the refund to reflect in your account. Shipping costs are non-refundable.
6. Contact Details:
For any questions or to start a return, please contact us at:
We appreciate your understanding and are here to assist you with any issues you may encounter. Thank you for choosing Floaterz Unsinkable Sunnies.
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We're thrilled to have you here! To celebrate your fabulous self, we're giving you 15% off your first order. It's our way of saying thanks for joining the Floaterz community! Just use the code FAB15 at checkout.
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